2025 - Coaching Terms of Service - Agreement Form.
Bree Baker (Sole Trader)
Service: Coaching (Focus - Wellbeing)
ABN 97 369 084 931
Service Agreement
This document explains the wellbeing services offered by Bree Baker, and what you can expect from working together. While some of you may be familiar with Bree's work as a mental health counsellor in community settings, please note that this is not a counselling service. Wellbeing, Intuitive or Life Coaching is its own offering — separate from therapy or clinical care, and not designed to replace either.
If you are currently receiving counselling services from Bree in a community or organisational setting, you won’t be eligible for coaching with Bree at the same time. This policy is in place to protect your wellbeing, uphold clear boundaries, and maintain the integrity of both roles.
For more on the differences between counselling and coaching, visit the FAQs at breebaker.com.au.
Confidentiality & Privacy
Everything shared during a coaching session is confidential. The only exceptions to this are:
If Bree has serious concerns for your safety or someone else’s.
If Bree is legally required to disclose information (e.g., subpoena).
In cases of immediate danger or crisis, Bree may contact emergency services, particularly if you are unable to do so yourself.
Please note: This is not a crisis service. The guidelines outlined above help ensure appropriate boundaries and support within this coaching context.
In some instances, if Bree identifies that immediate clinical support is required, the session will be discontinued, and appropriate mental health referrals will be provided. This includes, but is not limited to, disclosures or presentations involving family violence, suicidal ideation, self-harm, or harm to others.
Your Safety Matters
If you’re at risk of harm or need immediate support, please contact the following services:
000 (Australia) 111 (NZ)
Suicide Call Back Service: 1300 659 467
1800 Respect (Domestic Violence Support): 1800 737 732
Alternatively, present to your local hospital or mental health service.
Google Meet & Phone Sessions
Sessions will be conducted online via video conferencing, unless alternative outreach arrangements are made. While these platforms are secure, full privacy cannot be guaranteed due to the nature of online communication. Neither Bree nor the client is permitted to record sessions, audio or otherwise, unless explicitly agreed upon prior to the session. Bree may use encrypted AI software to take notes during sessions for the purpose of maintaining consistency and continuity in coaching support. Should you prefer that AI note-taking be disabled, please inform Bree, and it will be turned off.
No third parties will be present during sessions unless pre-arranged. In the event of technical issues resulting in a dropped call, Bree will attempt to reconnect. If reconnection is unsuccessful, a phone session or rescheduling option will be provided at no extra cost.
Payment & Cancellations
The standard fee for a 1:1 coaching session is $165 AUD, unless otherwise agreed upon. Payment is due via bank transfer or “Payment Link”, with details provided prior to your first session.
Cancellations or rescheduling must be made at least 24 hours in advance via text or email. Late cancellations (less than 24 hours) will incur the full session fee. If an emergency prevents you from attending, Bree will make exceptions on a case-by-case basis.
Group Sessions / Workshops
If group coaching sessions or workshops are offered, the same confidentiality and privacy standards will apply. Bree will not record group sessions unless explicitly requested by all participants. Should Bree identify that a participant requires clinical mental health support, they will be redirected to appropriate services.
Ending Sessions
Coaching needs to feel like a good fit.
If it becomes clear that the work isn’t helping, or that another practitioner might better support your needs, either of us can end the coaching at any time. Just let Bree know via email or phone.
You’re under no obligation to keep going if it’s not working for you — and where possible, Bree can help refer you to someone else who’s a better match.
Commitment to Anti-Racist Practice and Inclusivity
Bree Baker is committed to anti-racist practices and fostering an inclusive, welcoming environment, particularly for people of colour and First Nations peoples. As a sole trader and coach, Bree upholds strong values of allyship, respect, and equality. Clients engaging with Bree’s services are expected to respect this commitment and approach these values with openness and curiosity. Disrespectful, discriminatory, or harmful behaviour will not be tolerated. Bree reserves the right to terminate coaching services at any time.
Disclaimer & Limitation of Liability
By engaging in this coaching service, you acknowledge that Brianna Paige Baker (Sole Trader) provides support in a coaching capacity only, with a focus on wellbeing and personal development. Coaching is not a substitute for professional advice from a qualified medical, psychological, legal, or financial professional.
All decisions and actions taken as a result of coaching are the sole responsibility of the client. Brianna Paige Baker is not liable for any loss, injury, or damages arising from participation in coaching sessions. By proceeding with this service, you agree not to hold Brianna Paige Baker (also known as Bree Baker) liable for any outcomes related to the coaching process.
Final Word from Bree
This work is about supporting you in showing up with clarity, courage, and self-trust. Together, we’ll explore what’s calling you, what’s getting in your way, and how to move forward in alignment with who you truly are. While this is not therapy, it is a transformative, care-driven process that will help you grow.
If anything in this agreement is unclear, please don’t hesitate to ask. You deserve to understand how you’re being supported.
e: bree@breebaker.com.au
This information is also available via the website breebaker.com.au
You can sign the service agreement before we begin coaching by clicking this link.